It’s bad enough when you get blocked by an over zealous filter, but Edublogs.org is currently blocked by the widely used Barracuda email spam system and it’s not doing us any good!
Thousands, or even tens of thousands, of teachers and students are now unable to receive
new blog activation emails, comment notifications, password resetting emails and we’ve contacted them at least 5 times over the last week with, you guessed it, no response :(
So… we’re calling on assistance from users and the community… can you email firstname.lastname@example.org and request that they remove Edublogs.org from Barracuda’s Intent List.
We’ve tried… but have heard absolutely nothing, and we hope they will listen more to their customers / potential clients.
Here are some other email possibilities too:
General Inquiries email@example.com Sales firstname.lastname@example.org Support email@example.com Request Evaluation Unit firstname.lastname@example.org Resellers email@example.com Press, Analysts firstname.lastname@example.org
It just seems ridiculous that your whole business can be jeopardized by an automated, and incorrect, spam filtering service :/
And that your requests to have it fixed up are then met with a stony silence.
Perhaps people ought to think twice before choosing Barracuda for their school or institution?