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impact of knowledge management

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impact of knowledge management by Nadia Uddin.

As knowledge management has become a formal function within many organizations, the need to measure its impact is vital for its sustenance. “It’s really important that we understand how to measure the impact of knowledge management,” said Carla O’Dell, president of the American Productivity & Quality Center, during her keynote presentation. “At the end of the day, that’s what’s important: powerful impact on the organization and the people. Plus, it makes everyone feel good when they realize there are effectively sharing and using what they know.”

Via: Column Two

Written by anol

July 27th, 2004 at 6:16 pm

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