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The Knowledge Consultant As Story-Gatherer

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The Knowledge Consultant As Story-Gatherer

One of the things he thinks KM should be doing is helping management understand and lead their organizations more effectively. Management is, after all, the group paying for organizations’ KM activities, and a group that is, in most organizations, far from happy with what KM has delivered. Snowden argues that the best way for KM to help management is to be a kind of ‘cultural anthropologist’ in the organization you are working in or advising.

Written by anol

July 27th, 2004 at 6:15 pm

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