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Archive for the ‘Knowledge Management’ Category

Art of storytelling

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I wrote many times about the importance of storytelling in organizational learning, leadership and knowledge care. Just to recap, few of them :

Storytelling through Visualizing Information
Storytelling / Narratives and Learning
Anecdote’s The Ultimate Guide to Anecdote Circles
Shawn Callahan on Storytelling and Narratives
Storytelling in six parts
More Resources on storytelling
More on Storytelling
Online Storytelling – More Resources
Story telling: a thought aggregation

I believe storytelling is a great tool for knowledge transfer and learning. Why storytelling? Well, the simplest answer this your question is that stories talk to the gut, while information talks to the mind. There has to be an emotional component in what you are doing. First, you grab them in the gut and then you start to construct (or re-construct) a mental model. If you try to do this in an intellectual or abstract way, you find that it’s very hard, if not impossible, to talk somebody into changing their mental models. But if you can get to them emotionally, either through rhetoric or dramatic means, then you can create some scaffolding that effectively allows them to construct a new model for themselves. They have to internalize it. They have to own it.

Carmen Agra Deedy | Profile on

Over at TED, Storyteller Carmen Agra Deedy spins a funny, wise and luminous tale of parents and kids, starring her Cuban mother. Settle in and enjoy the ride — Mama’s driving! A great storytelling style worth taking a look.

Deedy is a regular contributor to National Public Radio’s Weekend All Things Considered and Latino USA. Her audio collection of twelve short stories originally heard on NPR, Growing up Cuban in Decatur, Georgia, [Peachtree Publishers (January 31, 2004)] was named Publishers Weekly 1995 Best Audiobook–Adult Storytelling and received the Parents’ Choice Gold Award 1996.

Written by anol

October 15th, 2008 at 5:21 pm

7 Principles of Knowledge Management by Dave Snowden

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Dave Snowden posted his 7 Principles of Knowledge Management. Take a look

  1. Knowledge can only be volunteered it cannot be conscripted
  2. We only know what we know when we need to know it.
  3. In the context of real need few people will withhold their knowledge.
  4. Everything is fragmented.
  5. Tolerated failure imprints learning better than success.
  6. The way we know things is not the way we report we know things.
  7. We always know more than we can say, and we will always say more than we can write down.
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Written by anol

October 14th, 2008 at 2:30 pm

Creating user-centered taxonomies

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A 2 part series on Creating user-centered taxonomies by James Kelway from User Pathways. Found via: elearningpost

Part 1, Part 2

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a step-by-step guide for those wishing to create new taxonomies for their business unit, or client. It will outline the many different elements that make up a quality taxonomy and the pitfalls you should be aware of when starting a new project.

Written by anol

September 24th, 2008 at 11:19 pm

What making us stupid?

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2 days after the BIG news got released, ‘Google now can search within Flash swf files’ [link], I found out 3 Flash developers of my company are NOT aware of the fact at all. When I mentioned the news, within few seconds they gathered  all the facts  about it via Google! I was thinking about this typical Gen Y style of information gathering pattern.

The way we find what we need ‘now’ at Google age is great. But it works only in the cases of when we know about what we don’t know. Without a regular ‘reading habit’ (RSS or old school books too), a habit of gathering knowledge beyond the domain of ‘now’, we can’t possibly know – what we don’t know.

Serendipitous learning is absolutely necessary, even at Google age. 

BTW – in case you missed the heavily discussed article by Nicholas Carr, here it goes -  Is Google Making Us Stupid?

Written by anol

July 3rd, 2008 at 3:34 am

Evernote: The best note taking tool so far

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I blogged about Google Notes and Zotero before, and I liked both of them. But, if you really need a note taking tool which can pan across web-desktop- mobile; which comes with a very usable desktop (PC / Mac) version as well as web based version – you need Evernote.

Evernote allows you to easily capture information in any environment using whatever device or platform you find most convenient, and makes this information accessible and searchable at anytime, from anywhere.

On the web. On your desktop. On your phone.
Everything you put into Evernote is always synchronized across all of your devices. That way, all your memories are available to you wherever you are.

It comes with a powerful Web Clipper, a Desktop Clipper, a great Desktop tool with a nifty editor. It synchronize with the web based note automagically! Desktop Evernote indexes itself – makes searching really easy. Also I was most impressed by the fact – it stopped indexing when my laptop was running in battery (small things matter)! Tagging is easy. Display of the web clips, specially images are good (one up against Google Notes).

Top of that a screen capture tool comes along Evernote desktop, which is very handy to quick snap any app and paste it in your note.

The browser clipper and the web version is very usable, specially the thumbnail display of the notes. Sharing the notes via email or publishing is neat too!

Yet to try out the mobile options, but already I am impressed!

Here goes an overview video of Evernote:


BTW : Evernote is still in private beta. But I have few invitations left. if you want one – drop a comment here.

Written by anol

April 29th, 2008 at 3:40 am