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Cost of ignorance

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The high cost of not finding information by Susan Feldman of International Data Corporation (IDC)

Knowledge workers spend from 15% to 35% of their time searching for information.

s are successful in finding what they seek 50% of the time or less, according to both Web search engines and our own surveys. An IDC study in 2001 (”Quantifying Enterprise Search,” IDC, May 2002) found that only 21% of respondents said they found the information they needed 85% to100% of the time.

40% of corporate users reported that they can not find the information they need to do their jobs on their intranets.

Thanks elearningpost

Related post : Dave Pollard’s estimation on the cost of not knowing

Written by anol

April 2nd, 2004 at 11:27 am

Posted in Big Picture

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