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Social enterprise protocols

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Followed a link from Judith Meskill’s Knowledge notes – social and knowledge networking protocols and reached to very interesting article on The social enterprise by Jon Udell.

Will enterprises keep and cultivate more ‘knowledge workers’ with the adoption of these tools and practices? Will these collaboration enhancing vehicles — incorporating trust, technology, and privacy — help ease the transition from the last thrashing vestiges of an Industrial Age into a viable Virtual Age?

If individuals agree to work transparently, they (and their employers) can know more, do more, and sell more.

For Tacit’s Gilmour, the hard problem is figuring out “who knows what.” Given a set of connections among people, documents, and topics, he says figuring out “who knows who” is straightforward, which is why Tacit now wants to add that capability to its product.

Even in an anonymous network, everything is ultimately trackable. “That’s going to open up a lot of the dirty little secrets,” Pope says, and “shine a light in the dark corners of our business.” Can transparency and privacy coexist?

The enterprise has a legitimate interest in finding bottlenecks. “Privacy privileges are constructive when applied to who-knows-what and who-knows-whom,” he says. “But we don’t think you’re entitled to privacy about whether you’re available for interaction.”

Written by anol

March 30th, 2004 at 11:12 am

Posted in Wanton Posts

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