Always fresh new new things!

Salesforce + Google Apps = Productive Small Biz

without comments

We are (GetIT Comms) using Salesforce Group Edition for last 4 years and started using Google Apps since last year for our mails, documents and calendar. Evidently we are delighted to hear that Salesforce and Google Apps now working together. :)

BTW: Integration is very easy, I did it in 5 minutes.

From Techcrunch

Google is in effect becoming Salesforce’s productivity suite. Google documents, spreadsheets, and presentation can be created from within Salesforce’s CRM application. GTalk works as the de facto instant messenger within Salesforce. With one click, sales people who use Gmail can send any email correspondence with potential or existing customers to Salesforce, where it becomes recorded as part of the sales cycle. Sales events and marketing campaigns can be overlayed onto a Google Calendar (see screen shot below), as well as colleague’s schedules for figuring out convenient meeting times.

Lee Leefever did a wonderful job (as usual) to describe Google Apps + Salesforce in plain english.

 

Some more detail on the integration

Salesforce and Gmail

E-mail and CRM—Joined Together. See your productivity soar when you use Gmail for business and send messages to contacts from inside Salesforce or log e-mails in Salesforce from Gmail.
Learn More

Salesforce and Google Talk

Instant Messaging Inside Salesforce. Instantly communicate with colleagues right from Salesforce—> during sales or customer services calls, in discussions with partners, or when reviewing CRM data in Salesforce.
Learn More

Salesforce and Google Docs

Real-Time Document Collaboration. Share documents with your colleagues, partners, and customers so that everyone can work together in real time—no more e-mailing attachments or worrying about different versions floating around.
Learn More

Salesforce and Google Calendar

Multiple Calendars Managed Together. Manage your various work activities plus your personal and outside calendars all in one easy calendar interface with the checkbox simplicity and drag-and-drop convenience you would expect from Web 2.0.
Learn More

Salesforce and Google Start Page

Everything That Matters—in a Single Glance. Start your day with a customized, all-in one view of everything that matters to your business.
Learn More

Written by anol

April 15th, 2008 at 6:03 am

Leave a Reply